Rental Policies | Folly’s Best Rentals

Rental Policies

Rental Policies

Cancellations:  Notice of cancellation must be in writing.  Your advance payment is refundable provided that the cancellation is received 90 days or more prior to your arrival date.  There is a non-refundable $150 cancellation fee that will be applied to your refund.  Cancellations made less than 90 days and more than 30 days prior to arrival, will forfeit 50% of the full amount due (for the entire reservation).  Cancellations made less than 30 days prior to the arrival will not receive a refund.  Refunds are not given for inclement weather, road or airport closings, late arrivals, or early departures.  Changing a reservation in any way, such as dates or property, is considered a cancellation and the same terms apply. These are the reasons we encourage the purchase of Travel Insurance.

Reservations
: A payment of ½ of the total due and an approved guest list must be received by us to secure your reservation if your check in date is at least 30 days in the future. Final payment is due at least 30 days prior to your check in date. Full payment and an approved guest list are required to secure your reservation if your check in date is less than 30 days in the future. We also cannot “hold” dates until a reservation is confirmed. All reservations are subject to availability and approval.


Taxes & Fees
: Each reservation is subject to a 13.5% Sales and Accommodation tax. Other fees may be added but will be included in the quote we provide.


Group Size
: For the safety of all our guests, the maximum number of occupants allowed is listed in the property description.  The maximum occupancy must not be exceeded at any time, this includes gatherings at the property and guests that are “visiting” and not actually sleeping at the house.  Please choose a property large enough to accommodate all members of your group.  When making reservations, please provide the total number of adults and children in your group.  You must be a minimum of 25 years of age in order to rent property from Folly’s Best Rentals.  Each person under 25 years of age must be accompanied by his/her parent or approved guardian during the stay.  Valid identification will be requested.  Any reservation obtained under false pretense will be subject to forfeiture of payments and not be allowed to check-in or possibly asked to vacate the premises.


Rental Rates/Seasons
:  During the Summer Season our properties are rented weekly with a few exceptions.  Some properties offer partial weeks and in other cases partial weeks may be booked during the Summer Season no earlier than seven (7) days prior to the requested arrival date and are based upon availability and owner approval.  Partial week reservations are accepted during the fall, winter and Spring Seasons in most properties.

*Holiday and Special Event rates are slightly different and minimum nights may apply.


Payment
:  Payment forms accepted are cash, Certified and Cashier’s Checks, Credit Cards and E-Checks. Certified or Cashier’s Checks should be made out to Folly’s Best Rentals and mailed to P O Box 736, Folly Beach, SC 29439. Credit Cards we accept are Visa, MasterCard and Discover Card, and card payments can be made online or by calling our office (843) 633-0269.  E-Checks are accepted over the phone. Final payment is due no later than 30 days prior to your check in date. Visa, Discover, MasterCard, Cashier's Checks, Certified Checks, and cash are all accepted up to 30 days prior to your check in date. E-Checks are only accepted if paid at least 35 days prior to your check in date. 


Accidental Damage Waiver:  
Accidental Damage Waiver: Guests are required to pay a non-refundable accidental damage waiver fee.  This fee is automatically included in your rental fees.  The waiver does not cover intentional acts that may cause damage or any deliberate violation of a stated Folly’s Best Rentals policy.  The damage waiver covers up to $1,500 of damage per stay.  All damage must be reported to our office prior to your departure.  Folly’s Best Rentals will assess the nature of the damage and respond accordingly.  If damage is not reported, this waiver is void.  Pet damage is not covered by the accidental damage waiver.

 

Damages:  Any damages, outside of what is deemed normal wear and tear or accidental, including damage caused by pets, are the responsibility of the guest.  Should the guest not report damages prior to their departure or should Folly’s Best Rentals deem the damage to be intentional, the guests will be charged for the repair, replacement and/or cleaning.


Travel Insurance
:  To better serve our guests, Vacation Rental Insurance is available for purchase through our office at the rate of 7% of your total vacation cost.  Folly’s Best Rentals is only the supplier and the actual policy is between the guest and Red Sky Travel Insurance.  Travel Insurance is optional and offers a wide coverage for all members of your party.  We strongly recommend purchasing this policy.  You can find additional information and detailed description of coverage on our website.  If you would like to purchase travel insurance, please let us know and we will be happy to assist you. See more at http://www.trippreserver.com/sun-trip.html


Events
:  We have a few homes that allow events to be hosted in them at an additional fee.  Please inquire about event homes and event fees when making a reservation.  Otherwise, no parties or gatherings in excess of the maximum occupancy (as stated on our website) are permitted in our properties at any time.  We reserve the right to refuse rental, cancel an existing reservation or terminate occupancy without refund if, in our opinion, your actions will be detrimental to the property or if your group exceeds the maximum occupancy at any time.


Hurricane Policy
:  If mandatory evacuation of the island is ordered by a Governmental Agency, refunds will be prorated based on the nights left of your stay.  Only those nights affected by the mandatory evacuation are eligible.  If a hurricane occurs prior to your arrival, and we are unable to provide you with accommodations, refunds will be issued to the reservation holder.


Smoking
:  All of our properties are non-smoking. Some prohibit smoking anywhere on the premises, including on the deck.  Evidence of smoking in a property will incur a fine of $500.  Please let us know of your preference at the time of booking.


Pets
:  We offer a great selection of pet-friendly homes.  Please notify us, at the time of your booking, if you plan to bring your pet.  There is a non-refundable fee of $20 per pet per day for pet-friendly homes. You are responsible for your pets behavior at all times and agree to keep pets off of the furniture and bedding.  Pets that shed excessively or that are allowed on furniture may require additional cleaning and therefore additional cleaning fees can be charged to your credit card.  All pets must be approved.  Pets in a non-pet-friendly home or undeclared pets found in a pet-friendly home will result in immediate termination of occupancy without a refund.  


Linens
: Linen service is provided.  All beds will be made with fresh sheets.  Each guest will be provided with 1 bath towel, 1 hand towel, and 1 wash cloth. In addition,  2 kitchen towels will be provided per property. Most properties have washers and dryers and laundry detergent will be provided for a mid-week wash if you desire.


Check-In Procedure
:  Check In begins at 4:00 PM on the day of your arrival. We cannot guarantee early check in; however, if you arrive early, we will do our best to accommodate your request.  Because we use cipher locks, there are no keys and no need to come to our office prior to checking in.  However, you are not allowed to check in early without our approval.


Check-Out Procedure
:  Check Out is at 10:00 AM on the day of your departure. Please vacate the home and all parking spaces by 10:00 AM to allow us time to prepare the home for the next arrival.  Prior to departing the rental, please load and start the dishwasher (if available); remove all food stuff and trash, and place it in the exterior trash containers; place all towels in the Dirty Linen Bag(s) provided in the master bedroom closet. Please leave all sheets, pillows, comforters, and other bed linens and items on the beds.  Failure to depart on time, return all furniture to its original place or follow our check out procedures will result in a charge.  Failure to return the access gate card, access gate fob, or pool key (where applicable) will result in a charge of $50 for each not returned.


Furnishing and Amenities
:  All homes are privately owned and reflect the individual owner’s personal taste.  All homes are equipped with basic items such as TV, bed spreads, pillows, mattress pads, cookware, flatware, microwave, toaster, blender and coffee maker.  Guests are provided with an amenity starter kit that includes a kitchen trash bag, a roll of paper towels, dish washing pods, liquid dish detergent, a fresh kitchen sponge, toilet tissue and soap for the bathrooms.  It’s possible that you may need to purchase more of these supplies depending on the size of your group and length of stay.  Some homes come equipped with an outdoor grill.  Guests are responsible for the fuel and cleaning the grill.  GRILLING IN ANY CONDO COMPLEXES IS PROHIBITED.


Phones
:  Due to the prevalence of personal cell phones, properties are not equipped with a phone.


Parking
:  Cars parked on the street must have all tires off the pavement.  Some gated communities have a restriction on the number and type of vehicles allowed, designated parking areas, and all require parking passes.  At the time of booking, please be sure to ask about any restrictions that may exist at the property you are interested in renting.


Personal Items Left Behind
:  Folly’s Best Rentals is not responsible for lost or misplaced items.  However, if notified, we will exhaust all avenues to search for the missing items and return them at the guest’s expense.


Disclosures
:  Folly’s Best Rentals, Inc. is the agent of, and represents exclusively, the owners of the rental property listed.  Every effort has been made for the accuracy in our printed or visual materials; however, Folly’s Best Rentals is not responsible for errors or omissions.  Rates, property descriptions, amenities, beach conditions and rental conditions are subject to change without notice.

 

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Thank you — we have submitted your request and will respond within 24-48 hours. To communicate with a vacation specialist now, you can:

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You will get an email confirmation of this request. A vacation specialist will contact you within 24-48 hours to answer any questions you may have and help you complete this booking by telephone.

You can also contact us at843-633-0269 to complete this booking. Our call center hours are: 9am-9pm Monday-Friday (CST), 10am-4pm Saturday (CST), 12pm-4pm Sunday (CST)

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